What information will I need to provide in order to open an account?

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If you sign up using the web and mobile app, we ask for:

  1. Biographical details (e.g., Names, Date of birth, nationality)
  2. A government-issued ID (e.g., National ID, Passport, Refugee/Alien ID). Additionally for Kenya: Military ID.
  3. Passport-size photo (full-faced selfie will do)
  4. Physical address (e.g., Road/Street, County, District, Region)
  5. Phone number
  6. Email
  7. Bank details (relevant when you withdraw some or all your investment)

[For Uganda only] If you sign up via USSD:

  1. On MTN, dial *165*4*4#
  2. Enter Merchant Code: XENO
  3. Follow the rest of the steps
  4. No extra information is required once you activate your account via USSD

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