Popular
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How does XENO work?
XENO is a goal-based investment service that he... -
How do I deposit money to my XENO goal?
There are several ways to accomplish this: Depo... -
Where is my money invested?
All client funds are invested across four asset... -
Is XENO licensed and regulated?
Uganda XENO Investment Management Limited is li... -
What is the minimum amount you can start with?
Investors can start with as low as UGX 10,000 o...
XENO Autosave
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What is XENO AutoSave?
XENO AutoSave is a direct debit feature that si... -
How does Autosave work?
Autosave works by automatically debiting a pre-... -
On which payment platforms can I set up XENO AutoSave?
Currently, XENO supports two payment providers,... -
What is AutoSave Bank?
AutoSave Bank is a payment method that allows y... -
How does AutoSave Bank work?
AutoSave Bank debits your account in the follow... -
How secure is AutoSave Bank?
Setting up AutoSave requires a secure 2FA autho...
Investment
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How do you determine the investor risk profile?
An individual investor's profile is determined ... -
Why assess my risk profile?
Understanding the risk profile of clients is ce... -
Can I have more than one investment goal?
Yes! Of course. Once you visit the platform, yo...
Unit Trusts
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What is a Unit Trust Fund?
A unit trust is a fund composed of pooled inves... -
How do Unit Trusts work?
Uganda: A unit trust fund is made up of units (... -
What is the structure of a Unit Trust?
XENO unit trust funds have the following stakeh... -
What Unit Trusts does XENO run and what are their stated objectives?
XENO runs four unit trust funds that broadly co... -
What are the benefits of Unit Trusts?
Professional managers - A fund gives you acce... -
Who are the service providers for XENO's unit trusts?
Uganda Regulator - Capital Markets AuthorityTru...
My Account
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Are my investments locked in?
No, you can withdraw your funds whenever you li... -
What information will I need to provide in order to open an account?
If you sign up using the web and mobile app, we... -
Can I close my account?
Creating an investment account is free and does... -
How long does it take to process a withdrawal?
A withdrawal means we exit some of your investm...
Security
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How secure is my personal information?
XENO takes the security of client information s... -
Where is my money held?
XENO does not handle your money at all. Like al...
Fees
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What does it cost?
We will charge an annual management fee of less... -
How often are fees and interest computed?
Fees will be computed and accrued per day. For ...
Invite and Earn
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Can I receive multiple rewards?
Yes, for every friend you refer who opens and v... -
How and when do I get the reward?
Share your invite link or referral code with yo... -
What is the XENO Invite and Earn Program
Over 100,000 customers have trusted XENO to pla...