How to lock withdraws via Web
- Go to www.myxeno.com in your browser and select ‘LOGIN’
- Select the account and goal where you want to lock withdraw of funds
- Select the ‘Manage Goal’ tab in the top right corner of the screen
- Click ‘Lock Withdraws’ in the drop-down menu
- Specify the period in which to disable withdraws
- Click ‘Verify’ to activate your withdraw lock
How to lock withdraws via App
- Log in to your XENO Profile
- Select the account and goal where you want to lock withdraw of funds
- Select the three dots in the top right corner to view more options
- Select ‘Lock Withdraws’ in the drop-down menu
- Specify the period in which to disable withdraws and click ‘Next’
- Click ‘Proceed’ to activate your withdraw lock
How to lock withdraws via USSD
- Dial *165*5*7#
- Enter your XENO Pin
- Select 1. My Goals
- Select the account you and the goal you want to lock withdraws from
- Select 3. Withdraws
- Select 2. Lock Withdraws
- Select 1. Confirm your withdraw lock