Understanding XENO fees

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At XENO, we believe in complete transparency about our fees. Here's everything you need to know about the costs associated with your investment. 

Overview of Our Fees 

Management Fee 

We charge an annual management fee of at most 2% on your investment portfolio. This is our primary fee for managing your investment. Learn more about how we calculate management fees → 

Transaction Fees 

Good news! Moving money to and from your XENO goal using MTN MoMo or Airtel Mobile Money is completely free.  

When transferring money to or from your bank account, standard banking fees may apply 

What You Don't Pay For 

We keep our fee structure simple and transparent. Here's what you are not charged for: 

  • Opening an account
  • Creating or modifying goals
  • Changing your investment strategy
  • Customer support
  • Account maintenance
  • Investment education resources
  • Account statements
  • Automated investment plans
  • Closing your account 

Common Questions About Fees 

Are there fees for inactive accounts? 

No, we don't charge any inactivity fees. However, the standard management fee will continue to apply as long as you have money invested with us. 

What about early withdrawal fees? 

We don't charge penalties for withdrawing your money early or closing your account. However, please note that it may take 3-5 business days to process withdrawals as we need to liquidate your investments. 

What about performance fees? 

We don't charge performance fees. Our management fee remains the same regardless of how well your investments perform. .

Changes to Fees 

If we ever need to make changes to our fee structure: 

  • We will notify you at per agreed Terms and Conditions.  
  • Changes will be clearly communicated via email or SMS and in your account on Web and App. 
  • You will have the opportunity to review and decide if you wish to continue with our service 
 
 

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