Understanding Transaction Fees

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Mobile Money Transactions

We're pleased to offer zero-rated transactions for the following mobile money services:

  • MTN Mobile Money deposits and withdrawals
  • Airtel Money deposits and withdrawals

This means you can move money to and from your XENO goal using these services without incurring any transaction charges.

Bank Transfers

When transferring money to or from your bank account, standard banking fees may apply. These fees:

  • Are set by your bank, not XENO
  • Vary between different banks
  • May differ based on the type and size of transaction
  • Could include charges for both incoming and outgoing transfers

We recommend checking with your specific bank for their current fee structure before initiating a transaction.

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