Update AutoSaves

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Update AutoSaves via Web

Step 1: Login to your XENO Profile

Step 2: Select AutoSave at the top right corner

Step 3: A list of all your AutoSaves will be shown

Step 4: Select AutoSave by provider – (Bank in this case)

Step 5: On the single AutoSave view, select options > update AutoSave

Step 6: Change frequency and Amount

Step 7: Enter a security code sent by your Bank to your phone number to approve your monthly direct debit.

Step 8: Your AutoSave is updated

 

Update AutoSaves via App

Step 1: Login to your XENO App

Step 2: Select AutoSave at the bottom of the screen

Step 3: A list of all your AutoSaves will be shown

Step 4: On the single AutoSave view, select options > update AutoSave

Step 6: Change frequency and Amount

Step 7: Enter a security code sent by your Bank to your phone number to approve your monthly direct debit.

Step 8: Your AutoSave is updated

 

Update AutoSaves via USSD

Step 1: Dial *165*5*7#

Step 2: Select Option ‘3’ AutoSave

Step 3: Select Option ‘2’ View AutoSaves

Step 4: Select the goal with AutoSave

Step 5: Select Option ‘2’ Update

Step 6: Enter Amount 

Step 7: Select AutoSave Frequency

Step 8: Select Option ‘2’ Daily or ‘3’ Monthly (1-28)

Step 9: For monthly enter Days between 1 to 28

Step 10: Confirm Autosave Update

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